Our Services
WE ARE A FULL-SERVICE NANNY AGENCY
New Born Care
New Born Care specialist will assist you in preparing your nursery, select products for your newborn and assist the new mom in aiding in her pregnancy safety. Once your baby is born and you return home, the newborn care specialist will clean, sterilize and prepare bottles, if necessary; feed, bathe, and change your newborn. Logs will be kept for feedings and diaper changes. The baby's laundry washed, establish healthy feeding and eating habits during your baby's growth.
Live in Nanny- Our nannies will encourage good study habits and proper hygiene, they are all dedicated child care professionals. Before the interviewing process, we discuss in details the schedules needed for your nanny to adhere too and your expectations. We will arrange for an interview process, this will ensure that you are comfortable with our assigned nanny and both parties have a clear understanding of the housing arrangements that will be provided. Any duties that does not coincide with a nannie's responsibility , has to be outlined as a housekeeper or personal assistants duty and can only be implemented if agreed by the agency and the family.
Full Time Care- For parents who work long hours. We know that finding proper care for your babies or child can be a challenging outside of the office hours. Our Nannies have been trained on health and safety standards for all households, this will ensure that your child is not exposed to communicable diseases and germs. Our agency will continuously monitor and advise you of any updates to ensure that the working relationship is professional and harmonious.
Hotel Sitter
We offer you luxury and exceptional child care where you can fully be at ease with our nannies, allowing you to enjoy your evening/day without any concern. This is priceless! At Happy Hand Nanny Agency we will guarantee you our five-star brand service, just as your hotel will provide for you. Our nannies are caring, professionally attired, well groomed, and are knowledgeable about all health and safety regulations. All nannies are equipped with their nanny bags, a whimsical basket of care needs, providing essential care where needed. Rest assured your child will have fun at the beach, pool , while you relax.
Senior Care
This nanny will assist in preparing meals , clients medication, providing non-medical assistance to the elderly, self-care and laundry assistance. In addition, the nanny will be able to transport clients to and from appointments, errands and grocery shopping. During Home Care-our nannies can assist in keeping the clients home clean, organized and assist with basic home maintenance. The most important aspect is that there is trust and confidence between both client and nanny. Any recreational activity that is allowed for the client will surely be followed through.
Corporate Care
Happy Hands Nanny Agency understand that the dynamics of corporate life is changing and we understand that you value your employees and their family needs. Offering Corporate Care to your potential staff or current staff will help to retain the best talent for your organization, while providing you with a competitive advantage. This service, helps to curb the high rate of unplanned absenteeism and employee turnover , which can result in loss of income for the company.
Maternity Care
For soon to be Moms this service is perfect. Our Maternity Nannies or Nurses provide care at your home after your baby is born, and assist in the first weeks or months of your newborn's life.
They will tend to you, 5-6 days a week, and live-in, if required. We require that you reserve this service one (1) month in advance , so that all require procedures are facilitated prior to your arrival at home.
Event Childcare
For all your special events, we have the right staffing to meet your needs. We provide professional and engaging babysitters for weddings, conferences, corporate events, family parties, religious and charity events.
Private Educator
There has been a great demand for a private educator service tutor . At Happy Hands Nanny Agency we connect you to a private educator that can offer an enriching educational experience in the safety of your home. We provide personalized tutoring. either in-home or virtually, according to a schedule you set.
When determining the number of nannies, for your family needs; please keep in mind the following ratios, this can be found helpful in the initial planning process.
Infants/Babies (up to 2 Years old) 1:1 to 2:1
Toddlers (up to 3 years) 3:1
Pre-School (up to 5 years) 4 to 5:1
School Age (up to 16 years) 6 to 8:1
Additionally, we offer specialized services such as; Special Care Givers who can assist with your special needs children.
When booking our services, please be aware of our Bahamian Holidays (2024)
New Year's Day January 1, 2024
Majority Rule Day January 10, 2024
Good Friday March 29, 2024
Easter Monday Apr il 1,2024
Whit Monday May 20. 2024
Labour Day June 7, 2024
Independence Day July 10, 2024
Emancipation Day August 5, 2024
National Heroes Day October 14, 2024
Christmas Day December 25, 2024
Boxing Day December 26, 2024
CANCELLATION POLICY
Happy Hands Nanny Agency is very flexible, if you have to make changes to your scheduled time and our nannies have been booked and confirmed, we require at least 48 hours’ notice when canceling (72 hours ,when canceling any major holidays) in order to ensure a refund.
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For all bookings that are LESS THAN 20 hours in length Happy Hands Nanny Agency will collect 20% from the booking fee. Should no cancellations be made with LESS THAN 48 hours’ notice (dates that are not a major-holiday) or LESS THAN 72 hours’ notice (major holiday – Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day) your credit card will be refunded within 14 BUSINESS DAYS.
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Should a cancellation occur within the timeframe noted above (48 hours non major holiday / 72 hours major holiday) ANY TYPE OF REFUND WILL BE FORFEITED.
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For all bookings that are MORE THAN 20 hours in length (please note that major holidays are double rate days and as such are counted as double the regular hours (Ex: A major holiday rate sit that is 4 hours in length would be considered the same as a non-major holiday rate sit that is 8 hours in length) a prepaid deposit will be collected for a minimum of 50% of the time secured.
Please make all changes and/or cancellations by telephone through our main office, during our normal business hours of 9:00am to 5:00pm.
Emailed cancellations, made after 5:00pm, will be recorded the following business day at 9:00am.